Effective Date: June 20, 2026
Welcome to Social Media Agency Mohali. These Terms & Conditions govern your use of our website and digital marketing services. By accessing this website or engaging our services, you acknowledge that you have read, understood, and agree to comply with these Terms & Conditions.
If you do not agree with any part of these Terms, please discontinue the use of our website and services.
Social Media Agency Mohali offers professional digital marketing and web solutions, including but not limited to:
• Search Engine Optimization (SEO)
• Social Media Marketing (SMM)
• Google Ads (PPC) Management
• Meta (Facebook & Instagram) Advertising
• Website Design & Development
• WordPress Website Development
• E-commerce Website Development
• Branding & Graphic Design
• Content Marketing
• Lead Generation
• Local SEO
• Online Reputation Management (ORM)
• Digital Marketing Consultation
• Website Maintenance & Support
We reserve the right to modify, update, or discontinue any service without prior notice.
To ensure successful project delivery, clients agree to:
• Provide accurate and complete information.
• Provide all required content, images, logos, and business details.
• Respond to requests for approvals or feedback within a reasonable time.
• Make payments according to the agreed proposal or invoice.
• Ensure they have legal rights to all content provided to us.
• Use our services only for lawful purposes.
Delays in providing required information may affect project timelines.
Project completion depends on:
• Timely submission of required content.
• Prompt approvals from the client.
• Scope of work.
• Technical requirements.
Estimated delivery dates are approximate and may change due to unforeseen circumstances.
Unless otherwise agreed in writing:
• Payments must be made according to the approved quotation or invoice.
• Some projects require an advance payment before work begins.
• Delayed payments may result in temporary suspension of services.
• Outstanding balances must be cleared before final project delivery.
Refunds are subject to the agreed service contract.
Generally:
• Consultation fees are non-refundable.
• Payments made for completed work are non-refundable.
• Marketing campaign expenses paid to third-party platforms (Google, Meta, etc.) are non-refundable.
• Custom website development work is non-refundable once development has started.
If a project is cancelled before work begins, refunds may be considered on a case-by-case basis.
SEO results depend on many factors outside our control, including:
• Search engine algorithm updates.
• Competition.
• Website quality.
• Industry trends.
• Existing website authority.
We do not guarantee:
• #1 Google rankings.
• Specific keyword rankings.
• Guaranteed traffic.
• Guaranteed leads.
• Guaranteed sales.
• Guaranteed business growth.
We apply industry best practices to improve your website’s visibility.
Advertising platforms determine ad performance based on several factors.
We do not guarantee:
• Number of clicks.
• Leads.
• Sales.
• Return on Investment (ROI).
• Cost Per Click (CPC).
Advertising budgets paid to Google, Meta, or other advertising platforms are separate from our management fees.
Our services help improve your online presence.
However, we cannot guarantee:
• Viral content.
• Specific follower growth.
• Engagement rates.
• Sales.
• Revenue.
Social media performance depends on audience behaviour and platform algorithms.
We strive to deliver high-quality websites that meet modern web standards.
Clients are responsible for reviewing the website before final approval.
Any additional features requested after project approval may require additional charges.
Upon full payment:
• The client owns the final approved website design and content created specifically for their project unless otherwise agreed.
• Social Media Agency Mohali retains ownership of internal tools, development methods, templates, reusable code libraries, and proprietary workflows.
Our services may integrate with third-party platforms including:
• Meta (Facebook & Instagram)
• YouTube
• Microsoft
• WordPress Plugins
• Hosting Providers
• Payment Gateways
We are not responsible for downtime, policy changes, account suspensions, or technical issues caused by third-party providers.
We make every effort to keep our website available at all times.
However, we do not guarantee uninterrupted access due to:
• Server maintenance
• Internet failures
• Security updates
• Third-party hosting issues
To the maximum extent permitted by law, Social Media Agency Mohali shall not be liable for:
• Business losses
• Loss of profits
• Loss of revenue
• Data loss
• Website downtime
• Advertising losses
• Search engine ranking changes
• Third-party platform issues
• Indirect or consequential damages
Any confidential business information shared during the course of a project will be treated with reasonable care and will not be disclosed to unauthorized third parties except where required by law.
Users may not:
• Use our website for unlawful purposes.
• Upload malicious software.
• Attempt unauthorized access.
• Copy website content without permission.
• Interfere with website security.
• Misrepresent their identity.
Violation of these terms may result in termination of services.
Our website may contain links to third-party websites.
We are not responsible for the content, security, or privacy practices of external websites.
Users should review the policies of any third-party website they visit.
Your use of our website is also governed by our Privacy Policy.
Please review our Privacy Policy to understand how your personal information is collected, stored, and processed.
We reserve the right to modify these Terms & Conditions at any time without prior notice.
Updated versions will be published on this page with a revised effective date.
Continued use of our website after changes indicates acceptance of the updated Terms.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website or our services shall be subject to the exclusive jurisdiction of the courts located in Mohali, Punjab, India.
If you have any questions regarding these Terms & Conditions, please contact us.
Social Media Agency Mohali
Email: info@socialmediaagencymohali.in
Phone & WhatsApp: +91 85808-92163
